Refund policy
Last updated: March 15, 2026
We want you to be satisfied with your purchase from Simply Mone’ Designs.
Returns
Returns are accepted within 14 days of delivery for eligible items.
To be eligible for a return, items must:
• Be unworn and unused
• Be in original condition
• Be free of stains, odors, or damage
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
Non-Returnable Items
The following items are not eligible for return:
• Items marked final sale
• Worn or washed items
• Gift cards
Exchanges
At this time, we do not offer direct exchanges. If you need a different size or item, please return the original product and place a new order.
Refunds
Once your return is received and inspected, we will notify you of the approval status.
Approved refunds will be issued to your original payment method within 5–10 business days.
Shipping costs are non-refundable.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 7 days of delivery with photos of the product and packaging.
Email:hello@simplymone.com
We will work quickly to resolve the issue.